Shipping Policy

Here are our estimated shipping times:

USA: 5­-8 business days

Canada: 6­-12 business days

World: 10­-20 business days

Your order will be fulfilled on average within 3 days of ordering.

Please note that the shipping times, on top of the fulfilment times heavily depend on the shipping method selected at checkout. 

International shipping:

International shipments may incur customs fees. The customs policy is different in each country, and the fee is usually based on a variety of factors like weight, value, and size. We do not take responsibility for customs fees.

Order never arrived:

If your order didn't end up arriving, be sure to let us know! First, check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, we'd be happy to send you another order to the correct address, however, it will have to be at your cost. If the shipping address was correct, get in touch with us at: support@theturastore.com making sure you quote your order number. We'll see what can be done.

Please go through our FAQs for more on Shipping.